shakir@shakir.so
+971 4 234 6200
S
Shakir Group
Est. 1982
Get in Touch

Building Excellence Since 1982

We're Here to Help

Customer Care

We're here to support you every step of the way. Our dedicated team is ready to assist with any questions, complaints, or feedback.

Email Us

customercare@shakirgroup.com

Call Us

0611111100

IVR: 323

Working Hours

Sat – Thu: 8:00 AM – 5:00 PM

Friday: Closed

Submit a Request

How Can We Help?

Our team will respond within 24 hours.

Frequently Asked Questions

Quick Answers

How do I track my order?

Contact us with your order number and we will provide a full status update within 24 hours.

What is your return policy?

We accept returns within 14 days of delivery for products in original condition. Contact our team to initiate a return.

How can I get a product warranty claim?

Send an email to customercare@shakirgroup.com with your purchase details and a description of the issue.

Do you offer bulk/wholesale orders?

Yes. Please reach out to our sales team for wholesale pricing and bulk order arrangements.

Dedicated Support

We Value Every Customer

Our customer care team is available Saturday through Thursday to assist you with any inquiries.

Email Customer Care